#184) Business Meets Science: What Scientists Writing Proposals Can Learn from the Business World

In our ABT Framework course we hit a moment where two of the team members — a marketing expert and a scientist — realized the similarities in the communication dynamics of what they do. Here they match notes on three topics: 1) PERSUASION, 2) CONTROLLING THE NARRATIVE, and 3) THE NARRATIVE SPIRAL (as developed by Park Howell). There is great wisdom for scientists in these parallels.

THE COMMUNICATION OF BUSINESS, THE COMMUNICATION OF SCIENCE — not really that different in the end.

 

THE SYNERGY SPIRAL

We’ve run the ABT Framework course four times since April. In the second round marine scientist Dr. Dianna Padilla listened to the presentation from Park Howell who is a business/marketing guy, and host of the popular podcast, “The Business of Story.” He has no science background, but she heard things in his presentation that resonated with her years of writing research grant proposals as well as having served a year as a rotator at the National Science Foundation headquarters in Arlington, VA.

They talked a bit further, then I asked them to address these three similarities in communications dynamics for business versus science. Here’s their parallel takes on three aspects of narrative.

 

1) PERSUASION

We all know that business is about persuading people to buy your product, but grant writing is also about persuading — as in persuading the funding source to fund your project. We can actually use the Dobzhansky Template to say it concisely like this: Nothing in Business and/or Proposal Writing makes sense except in the light of Persuasion.

BUSINESS GUY (Park Howell): Persuasion is everything when it comes to business. Here’s my Dobzhansky Template: Nothing in GROWING A PURPOSE-DRIVEN BRAND makes sense except in the light of PERSUASION. If you can’t connect with and convince your internal, external and partner audiences to buy into your vision and participate in your mission, then you will not make the impact in the world you seek and your organization will suffer.

SCIENTIST (Dr Dianna Padilla): This is where I made my first connection with what Park had to say about business. As in business, the key to a successful scientific research proposal is persuasion. The job of a proposal writer is to persuade critical reviewers and a program director that the work you propose is the best, most exciting, will advance science the furthest, and/or is the key piece of information we need to make important advances. Furthermore, you and your team not only have the skills to get it done, you are in a position to really move things forward, answer important questions, and fulfill the goals and mandates of the granting agency. Just as Park is saying about business, you need to pursued the client (granting agency) to buy into your goals and project.

 

2) CONTROLLING THE NARRATIVE

BUSINESS GUY (Park Howell): CONTROLLING THE NARRATIVE means tell a true story well, and then supporting it with the facts and figures you need to become THE trusted source. You sell to the heart through telling a story on purpose to get the head to follow. I mean, when was the last time you were bored into buying anything? I use the terms audiences and customers interchangeably because in every audience you are trying to get them to buy into your way of thinking and with every customer, you are trying to sell them something. Both interaction is a transaction. Audiences/customers show up with their own stories; perhaps stories about you, your industry, your competition and their own baggage. Sometimes these stories are true, but mostly they are false because they are made up by your audience from current beliefs built on past experiences. Therefore, if nothing in business makes sense except in the light of persuasion, then you MUST control the narrative. I’ve learned that if you don’t intentionally tell a story, your audience will leave with a story you did not intend. They’ll make something up because you didn’t control the narrative.

SCIENTIST (Dr Dianna Padilla): Again, this is similar to the dynamic for writing of a successful research proposal. You are presenting your narrative, and you need to do your best to keep reviewers following along. But reviewers are scientists, each with their own background, ideas of what is important (their research, of course), and will read your proposal through their personal lens. YOUR JOB is to keep the reviewer following your narrative, and not get distracted or allow them to pull away to their own interests, and wonder why you are not trying to answer another question they find more interesting. With a well crafted narrative, you can pull the reviewer to follow your path of logic, and see that your questions or system are the only ones to follow, and you are proposing something that should be funded. As with business, if you don’t provide a compelling narrative for readers to follow, they will find another path that will not result in success for your proposal.

 

3) THE NARRATIVE SPIRAL (SEE FIGURE BELOW)

BUSINESS GUY (Park Howell): So here’s how it all comes together. To be persuasive by controlling the narrative, you need a system to organize and guide your communications. This is where I found the Story Cycle System™ narrative spiral to be invaluable to guide long-form communications and presentations. It is inspired by Joseph Campbell’s Hero’s Journey but is mapped to business and intellectual pursuits versus just dramatic storytelling. In my book Brand Bewitchery, I describe the organizational device of the Narrative Spiral. The Story Cycle is distilled from the timeless narrative structure of the ancients, inspired by the story artists of Hollywood, influenced by masters of persuasion, guided by trend spotters, and informed by how the human mind grapples for meaning.”

SCIENTIST (Dr Dianna Padilla): This is where I also see amazing similarities between the path of developing a narrative for business as Park describes it and the writing of scientific research proposals. There are direct parallels. Applying his Narrative Spiral concept to a research proposal, the process begins with the background state of knowledge, putting your proposed work in that context. You lay out how your work will advance knowledge, and what is at stake (if we knew x, then we could….), but we do not know this, some approaches will not get us the answers, etc. Then you use strong narrative to lead the reader to your path of logic on what you are proposing to do and why it will solve those important problems. You then move to the research you want to do, experiments to conduct, data and then how you will interpret the results of your work. The journey ends with how your work will advance science, answer a critical question, or provide essential data that moves science forward. And then, of course, you repeat the whole cycle, only you’re now at the next level up as our knowledge of science continues to spiral upwards.


Story Cycle System™ Narrative Spiral developed by Park Howell in his new book, Brand Bewitchery. It’s Joseph Campbell’s Heroes Journey model, but with a twist — or actually a spiral structure instead of circular. Read his book for the specific details.

#166) Defining “Story” versus “Narrative”

If you combine the accumulated knowledge of Hollywood and neuroscience, you end up with a clear, albeit analytical pair of definitions for the words “story” versus “narrative.”  It’s not a very nice thing for art, but it’s essential for strategic communication.  Here is Appendix 1 from my new book, Narrative Is Everything: The ABT Framework and Narrative Selection, where I present the divide between the two words.

NEUROCINEMATICS.   This is from the 2008 paper by Hasson et al. that introduced the term “neurocinematics” (the link is below).   They identified “structured” versus “unstructured” films.  I would call them “narrative” versus “non-narrative” films.  Keep in mind, you can have a film full of actors and scenes that does not tell a story and is thus non-narrative.  Just because you have actors and fiction doesn’t mean you’re telling a story or that it’s a narrative piece.

 

TWO WORDS:  “STORY” VERSUS “NARRATIVE”

I have a lot to say on this very important divide that most humanities folks have no interest in, but is very important for more analytical/strategic folks.  Six years ago my thoughts on the divide were tenuous, but these days I feel certain about this and know that it’s essential for clear, strong communication.  

To this point, when we titled our group-written book, Connection, in 2013, this was exactly what we were referring to with the subtitle, “Hollywood Storytelling Meets Critical Thinking.”  It’s critical thinking that brings you to the realization that these two words are NOT the same.

Below is the first appendix from my recent book where I at last laid out my explanation of how the two words differ.  What I don’t get into in this section is the fact that “the brain is lazy” (as per Daniel Kahneman) which means we live most of our lives blabbing away in the non-narrative world, making endless statements, ESPECIALLY when it comes to social media, which is largely a non-narrative medium and ultimately shallow and largely non-memorable.

 

ONE MORE THING:  NEUROPHYSIOLOGY

In my books I’ve gone into this in greater detail.  So far, neurophysiology tells us VERY LITTLE about “narrative and the brain” (though most journalists are not in the business of telling you very little so they tend to over-interpret the minimal findings — case in point the bunk of Paul Zak that has been roundly criticized).  But there are a few simple findings that are clear — namely that non-narrative material is not very stimulatory and causes the brain to wander, while narrative material activates a large amount of the brain and produces very focused patterns of activity.

The best work I’ve found on this to date is that of Uri Hasson at Princeton, starting with his foundational presentation of his field of “neurocinematics” in his multi-authored 2008 overview paper.

So here is my formal parsing of the two words.

 

APPENDIX 1 – Defining “Story” Versus Narrative 

In 2011, my improv-instructor buddy Brian Palermo began making a bit of a noodge of himself in our workshops. I would use the words “story” and “narrative” liberally. He finally asked, “What’s the difference?”

I scoffed, obfuscated (the very thing I complained about in this book’s Introduction) and said, “You can’t separate them.” I told him the terms are too broad and all-encompassing to parse. He said bullshit.

We had that exchange enough times that I began to think about what he was saying. He was right. I was being lazy. So I put the same question to a senior communications professor at USC who had been a huge help over the years. He scoffed, obfuscated and dismissed me, saying, “You can’t separate them.” I wanted to say bullshit, but was a little more polite.

By 2014, I had figured out what I feel is an effective set of working definitions for the two terms which I presented in Houston, We Have a Narrative. It’s now five years later. I not only stick with the definitions, I also think they are important, and that most people using these terms are just being lazy in not thinking this through.

We live in an information-overburdened world now. We know that narrative structure is at the core of what we have to say. But you can sense the two words are not identical just by how people respond to them. Story has a sense of human warmth to it, while narrative is more cold and analytical.

So here are my analytical definitions of the two.    

 

THE MONOMYTH-BASED DEFINITIONS

Famed mythologist Joseph Campbell did a comparative study of storytelling among the various religions and cultures of the world and found that their stories follow a basic form, which he called “the monomyth.”

JOSEPH CAMPBELL’S MONOMYTH MODEL FOR A STORY. A “story” is this entire diagram. “Narrative” refers to just the bottom half—the problem-solution part of the journey—which is the driving force of a story.

 

Campbell defined the structure of a story as a circular journey that begins and ends at the same place. Along the way, it passes through three phases:

1) THE ORDINARY WORLD (NON-NARRATIVE) – The first phase is what he called the “Ordinary World.” I would re-label this the “Non- Narrative World.” This is the initial part of the story, which is usually called “exposition.” It is largely intellectual. Information is presented, but there has yet to be a problem encountered, which means that the problem-solution part of the brain has not yet been activated. This is the A material in the ABT template. If it goes on for too long it will become the AAA template and bore everyone. We’ve all seen movies that left you wondering, “When is this going to start to get interesting?”

 

2) THE SPECIAL WORLD (NARRATIVE) – The second phase begins when the problem is encountered. This is usually referred to as, “When the story begins.” The common expression in Hollywood is, “A story begins when something happens.” This is where that something happens. Before this we weren’t really telling a story.

The “something” that initiates the problem can be finding a dead body, having the ship hit an iceberg, or having a tornado take a little girl to a new world. The corresponding problems are: whodunnit, how are we going to save everyone on the ship, and how is the little girl going to get back home?

All of these problems activate the narrative process, which activates the narrative part of the brain. Joseph Campbell called this part of the journey the “Special World.” I would rename it the “Narrative World.”

 

3) RETURN TO THE ORDINARY WORLD (NON-NARRATIVE) – The third part of the story starts when the problem is solved. The murderer is found, the people are saved, and the little girl returns home. This allows the narrative part of the brain to relax (mission accomplished) and return to a resting state. The final part is similar to the first part—i.e., more intellectual—now synthesizing and philosophizing about what was learned in the course of the journey.

So this becomes the distinction. “Story” is the entire package. It’s the whole journey, from start to finish. It consists of both narrative and non- narrative material. It’s warm, human and multi-dimensional.

As I mentioned in Chapter 2, Ronald Reagan was a storyteller. He would take the time to set up a story, providing human details to make it relatable. Then he would end it with some element of how the story relates to our world.

Donald Trump is not a storyteller. He hates small talk, which is what he would call the details of the Ordinary World (the intellectual part—not his strength). He prefers to just “cut to the chase,” by starting with the problem.

 

THE DEFINITIONS

So here is how I roughly define the two terms:

NARRATIVE – The series of events that occur in the search for the solution to a problem.

STORY – The complete circular journey from non-narrative to narrative, then back to non-narrative.

What this means is that a series of events that never get out of the And, And, And mode of the non-narrative world are not, technically speaking, a story. This means that a resume or chronology is not a story. A series of events doesn’t become a story until a problem is established, which sets up the narrative part of the journey, which is the heart of the story.