#100) The Atlantic demonstrates the ABT

It’s here, it’s there, it’s everywhere you look. Like this article in this month’s issue of The Atlantic. As Aaron Huertas says, it’s like the arrow in the Fedex logo — once you see it, you can’t unsee it.

ABTsville. Plain and simple — two opening clauses which could be connected with an “AND” (though would sound clunky), then the BUT, and SO which conveys the same force of consequence as THEREFORE.

ABTsville. Plain and simple — two opening clauses which could be connected with an “AND” (though would sound clunky), then the BUT, and SO which conveys the same force of consequence as THEREFORE.



YES, IT IS THAT SIMPLE AND COMMON

I continue to wage war against all the old farts who say “it’s not that simple.” Yes it is.

We’re definitely making progress. We’ve now run or are running 26 Story Circles. Yesterday we had an “ABT Build Session” with about 20 USDA veterans of Story Circles. It was 90 minutes of discussing and editing about 10 ABTs of the participants. It’s a standard aspect of Story Circles training which is both interesting and productive for everyone involved.

And then this morning I open this month’s issue of The Atlantic and there it is, plain as day — the ABT in the form of the little teaser at the start of an article about a psychiatrist written by David Dobbs who obviously has good narrative intuition.

It’s everywhere you find good communication. Yes, it is that simple.

#99)  The Great Barrier Reef:  If only “most people” were thoughtful

It’s the old Adlai Stevenson line from his 1952 Presidential candidacy.  A woman shouted to him, “All the thinking people are with you.”  He replied, “I’m afraid that won’t do — I need a majority.”  A tour operator in Australia says he’d like to think “most people” would like to know the truth about the decline of the Great Barrier Reef.  I’m afraid my experiences with the Florida Keys and elsewhere goes against that.  As our President would say, “Sad!”

NOT JON BRODIE.  Sorry, NPR, you might want to get your photo ID’s straight.  This is Terry Hughes.

NOT JON BRODIE.  Sorry, NPR, you might want to get your photo ID’s straight.  This is Terry Hughes.



GIVE ‘EM WHAT THEY WANT


Here’s yet another tragic article about the staggering levels of climate-induced coral death on Australia’s Great Barrier Reef.  The news rips at my heart given the number of years I spent studying the reef back when coral bleaching was just a curiosity almost never seen on a broad scale.  Those days are long gone.

In this article a tourism operator offers this final, sadly idealistic comment:  “If you’ve got a fantastic product, but there’s a negative aspect of it, how do you deal with that negative aspect?” Edmondson asks. “It’s best, I think, to explain it because most people are understanding.

Sorry.  “Most people” actually aren’t understanding.  I’m afraid any publicist worth their salt would say, “DON’T SAY A WORD ABOUT THE NEGATIVE ASPECT!!!”

FLORIDA’S CORAL REEF FACADE


I saw this principle up close and personal in 2005 when a group in Florida brought me in to possibly run a “shifting baselines” campaign for the Florida Keys.  The idea would have been a public relations effort in which we would try to instruct the public on how beautiful the coral reefs of the Keys used to be, how impoverished they are today, and how we need their help to get them back to the old days (the baseline conditions).

I spent a week driving up and down the Keys talking to everyone on both sides of the conservation dynamic.  What I learned was that the Tourism Development Council (TDC) of the Florida Keys had a $10 million budget to produce brochures and TV commercials showing the most beautiful, healthy and colorful images of coral reefs … even if the materials had to come from the Bahamas or back in the 1960’s (because you can’t see those sights in the Keys today).

Literally.  That’s what one of the TDC commissioners confided to me.  He also said, “You’re not planning to show ‘the old black and whites’ are you?”

What he meant was the old black and white trophy photos of the 1920’s showing massive game fish on the docks of sizes that have not been seen in the area for decades.  He assured me they would run me out of town if I did.  (Loren McClenachan published this great example of the problem)

I left there telling my hosts who had invited me that unless they had a comparable budget (which they didn’t — their budget wouldn’t have been even one percent of TDC) it was hopeless.  It’s nice to dream of viral videos and communications miracles, but the truth is you mostly get what you pay for in communication (which is the biggest reason why science, being such cheapstakes with communications budgets, sucks at communication).

NOBODY WANTS TO WATCH DEAD CORAL REEF FOOTAGE


Combine that with what we heard in 2002 at our Round Table Evening in Santa Monica for Shifting Baselines.  We had two underwater cinematographers who talked about sending in their coral reef documentaries to Discovery Channel and National Geographic and having the producers chop off their part at the end where they show dead coral reefs and kvetch about the declining state of reefs.

Nobody wants to watch dead coral reefs on TV.  Actually, a few very smart people do — but they’re the same ones that Stevenson said aren’t enough of a resource to win with.  It’s a huge, sad dilemma.

Disneyland and Superheroes win in the end.  And as Bill Maher pointed out earlier this year in a brilliant monologue, when you have a nation that’s addicted to the fantasy nonsense of super heroes, you end up with a President like the one we now have.

And yet, the situation is not hopeless, it just needs greater focus on communication and marketing than the science and environmental worlds are willing to give.  And more importantly, it needs a deeper understanding by all of the eternal power of narrative.  End of story.

#98)  Want to communicate effectively?  Hire a comic writer (not a professor)

Climate blogger Joe Romm shows how Senator Al Franken naturally follows the ABT structure in grilling non-climate scientist Rick Perry.  You want to be non-boring and non-confusing, bring in a comic writer — their brains are shaped in the ABT mold.

LIVE, FROM NEW YORK, IT’S A POLITICIAN WHO KNOWS HOW TO COMMUNICATE EFFECTIVELY



COMIC WRITERS DO MORE THAN WRITE JOKES


A year ago, when I was trying to offer advice to Hillary Clinton’s campaign through my connections via James Carville, one of my suggestions was for them to hire some comic writers for her dreadfully dull speeches.  The idea was NOT to have her tell jokes — it was to realize that few people grasp narrative structure at an intuitive level as well as comic writers.  Their entire livelihood depends on knowing how to be non-boring and non-confusing.  The phrase, “Now bear with me on this …” is generally not in their arsenal.

They bore or confuse, they starve to death.  THEREFORE … it’s not surprising that former comedian Al Franken would converge on the ABT structure for interrogating a doofus like Rick Perry.  Joe Romm wrote this nice piece about it yesterday.

And then you look at the recent “Communicating Science Effectively” report issued by the National Academy of Sciences and ask whether they might be tapped into this way of thinking.  Um, no, they’re more concerned with cognition, framing and perception (as I revealed back in February).

I used to complain about how so much of science communication consists of the blind leading the blind.  It’s nice that NAS provided such a solid example of this.  I wish I had time to hire a team of comic writers and make a short film about their communication efforts.  There’s a Monty Python element to what they do.   “Right, I make a motion that we put together a committee to look into the possibility that communicating really goodly is determined by how you frame your perception of cognition.”

#97) Bill Maher Got the “Arouse & Fulfill” Elements Backwards

Bill Maher apologized on Friday for his racial slur in a show that was not quite as effective as it could have been.  One of the problems was he led with the CEREBRAL (Professor Michael Eric Dyson) and ended with the VISCERAL (rapper Ice Cube).   It would have worked better in the opposite order.

Ice Cube asked whether the show is comedy or news. That’s called wanting the singular narrative.

Ice Cube asked whether the show is comedy or news. That’s called wanting the singular narrative.

 

FIRST YOU WANT TO AROUSE, THEN YOU NEED TO FULFILL

Michael Eric Dyson is a professor with a PhD from Princeton University.  Ice Cube is a rapper who was once a member of the C.I.A. (um, the hip hop group, of course).  Based on their credentials alone, which one would you think would be better with the arouse versus the fulfill parts of the basic mass communications couplet?

The “Arouse and Fulfill” couplet was first explained to me in 1998 by U.S.C. communications professor Tom Hollihan. You can read a bit about it here.  I presented it in “Don’t Be Such A Scientist.”  It’s a simple and powerful tool for all situations in which you need to communicate clearly and effectively.

If ever there were an event in need of clear communication it was Bill Maher’s mea culpa episode last Friday night for his HBO series Real Time.  He had committed a huge mistake a week earlier in uttering a racial slur.  This was his chance to apologize and address the unresolved issue of race in America in depth.

But they did things backwards.  He opened with the fulfill element — a professor speaking analytically — then closed with the arouse — the rapper speaking from the heart very passionately.  It was all okay, but would have worked better to let Ice Cube open (especially given his excellent explanation of why African Americans now own the offending word), then let the less emotional Dyson provide the erudite professor analysis to end with.

It was a good case study in how important that simple communications principle can be.

#96) John Kerry Doesn’t Listen So Good

Exhibit A on the condescending tone deafness of the left.  Chuck Todd of Meet the Press on Sunday tried to challenge John Kerry on his use of insulting language.  Kerry gave a basically deaf reply. 

DON’T BE SUCH A POOR LISTENER: John Kerry gives a completely disconnected answer to the question of insulting your opponents.

DON’T BE SUCH A POOR LISTENER: John Kerry gives a completely disconnected answer to the question of insulting your opponents.


“THE LEFT IS SNIDE, THE RIGHT IS DANGEROUS” – DAN SAVAGE

Many years ago gay activist Dan Savage said these eight simple words on Bill Maher’s HBO show which have echoed in my mind ever since.  I’ve never heard anyone state the basic personality clash of the two ends of the political spectrum in America so simply.

It’s the absolute truth, and the reason why I focus my communication efforts more on improving the left than attacking the right.  I do believe that “the tone” of the rhetoric is important, as does Chuck Todd, host of NBC’s “Meet the Press.”  This week he confronted former Secretary of State John Kerry about this.

Look at how Kerry answers the question.  Todd asks basically, “Don’t you think you shouldn’t insult your opponents?”  Kerry replies, “Economics!”

CHUCK TODD:  Let me go back to tone and messaging again, because again, look, there’s the facts and figures that demand attention, there’s no doubt about it, but at the end of the day you know this is cultural and this becomes something different as you just very well described.  But you also said, “This decision was a decision acted with stupidity and self-destructiveness and ignorance.”  And the reason I highlight those words is that many people in Red America hear those words and think, “Geez, they think I’m stupid.”  Do you think the messaging needs to change in how you talk about this and how you create a sense of urgency with this chunk of America that isn’t listening to you?

JOHN KERRY:  Yes, no question about it — there has to be far more focus on the economic message.  If you look at Red America today, about 2.6 to 3 million jobs that are existing in America today in a fast growing sector of our economy, and of those about fifty percent of them are in red states that Donald Trump won.  So because of this decision American leadership in those sectors is now going to be put at risk, we could lose some of our ability to grow those jobs, and in fact lose out on the largest market of the future — the biggest market in the world in the future is going to be trillions of dollars spent in the sector of energy, and if the United States has isolated itself now — standing only with Syria and with Nicaragua — and Nicaragua by the way wanted to do more — they didn’t not sign it because they didn’t like it — for the fact of doing it — so look Chuck, I do think we have to do a better job of pointing out to people this is part of the economic future.  Donald Trump says he represents the forgotten man.  What about the forgotten children in America who are hospitalized in the summer because of the quality of the air with environmentally induced asthma …

I know John Kerry means well and he served his country bravely, but he is no longer a compelling voice for the left.   He’s tired and cranky.

#95) Trump:  Climate Hero of All Time?

John Oliver last night suggested Trump might have inadvertently given the climate movement something they’ve needed from the start.  I’m in total agreement.  It’s easy to see if you look at it in ABT terms.  Trump is the B of the ABT that “the climate narrative” has needed all along.   This is why Al Gore’s boring “And, And, And” (AAA) movie was so sadly misguided.  Narrative is everything.

DON’T FEEL THE NEED TO THANK HIM, but as John Oliver suggests, he has done a favor for the climate movement with the strength and singularity of his contradiction of the entire topic.

EVERY NARRATIVE NEEDS A BUT

John Oliver, on his often-brilliant HBO show “Last Week Tonight with John Oliver,” ended last night’s episode with the following:

JOHN OLIVER:  This week the climate movement may have gotten a symbol to rally around because apparently it was never quite enough to motivate ourselves out of love for this large gassy orb (EARTH photo), but maybe, just maybe we can now motivate ourselves to do something out of our loathing of THIS one (TRUMP photo).

He is absolutely right.

LET’S LOOK AT IT FROM THE ABT PERSPECTIVE

Here’s what John Oliver is saying.  For twenty years all sorts of well meaning people have been boring the holy hell out of the masses with their AAA (“And, And, And”) documentaries and other do-gooder media efforts.  Throughout my first book, “Don’t Be Such A Scientist,” I used Al Gore’s snoozefest, “An Inconvenient Truth,” as an example of poor communication.  Six years later in “Houston, We Have A Narrative,” I went into even more detail about this using the ABT.

Why was all that media so boring?  Because it lacked narrative strength.  How did it lack narrative strength?  It lacked contradiction.  How could it have had contradiction?  By going after the climate skeptics, big time.

Did Al Gore deal with the climate skeptics?  Only in a weak and misguided way.  He dismissed them right off the bat.  In so doing he wasted his entire opportunity to create narrative strength.

Gore dealt with climate skeptics with a single number.  He presented the number of studies examined by Naomi Oreskes in her Science paper and posed the question of how many of them disagreed with the consensus on climate change.  The answer was zero, meaning that in the real science world nobody buys into climate skepticism.  And that was it.  From there on he basically implied that climate skepticism was a trivial topic and never visited it again in the movie.

Big mistake.   That was his potentially powerful source of contradiction.  Factually they might have been a trivial force, but narratively they presented a huge opportunity.  That was wasted.

Even if they were only straw men, they could have been the source of contradiction to drive a good narrative structure and engage the brains of the audience.  The audience could have been on the edge of their seats, asking about the THEREFORE.  As in “Therefore what are we gonna do about them, before we end up with one of them as President?”

But he didn’t take advantage of that because he and the filmmakers were so weak on narrative intuition.

IGNORE THE SKEPTICS AND THEY WILL GO AWAY (NOT)

So is anyone in the climate movement FINALLY ready to accept that “ignore them and they will go away” is not a viable strategy for climate skeptics?  It never was, any more than to ignore the Swift Boat Veterans ever was for John Kerry.  I swear, the instincts of the left are just so bad when it comes to politics.

Trump is now the grand manifestation of the skeptic perspective and that is a potentially good thing, as John Oliver implied.  Yes, there will be some setbacks, but he is the singular source of contradiction that is now bringing the entire ABT of climate into focus.  The climate crowd at least finally knows who and where the enemy is and how to combat them.

Just look at some of the things happening.  The fact that almost all of the major corporations are in support of the Paris Accord is now a huge story.  There have been small articles over the past decade pointing out how both the military and major corporations have accepted climate change as a serious threat, but it’s only now that it’s suddenly a big story, thanks to Trump.  John Oliver pointed out that Walmart, Bank of America and Phillip Morris all support the Paris Accord.  The entire issue is now coming into very clear and simple focus, thanks to Trump.

It could have happened a decade ago, but the people in charge are just too devoid of narrative intuition.  And so now the world has assembled the narrative elements for them.

The question is whether anyone in the movement will actually listen and learn anything.  Or will they just revert to their AAA ways of the past decade.

#94) BREAKING: World Bank Leader Demoted Over ABT Politics

Honest to goodness, it’s in the news this morning, and it’s all about the ABT.  World Bank Chief Economist Paul Romer has been trying to get World Bank folks to reduce their use of the word “and.”  He’s demanded final reports not have “and” be more than 2.6% of total words.  YES!  He gets it!  This is narrative warfare!

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“AND” FURTHERMORE …

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FROM:  Financial Times, May 26, 2017

 

THE CHARGE:  EXCESSIVE EXPOSITION

This is a case for the ABT!  World Bank Chief Economist Paul Romer has “stripped of management duties” after sending too many memos trying to combat the plague of “Bankspeak” that exists at the World Bank.  He is my new official hero!

There’s a bunch of articles this week, but this one is perhaps most direct, in Bloomberg News.

Somebody needs to get him a Narrative Spectrum refrigerator magnet.  Paul Romer is a warrior in The War on Boredom!

#93) SCALING UP: National Park Service Launches 6 Story Circles in Colorado

Next Tuesday and Wednesday I’ll be in Fort Collins, Colorado to launch 6 Story Circles for the National Park Service arising from our Demo Day in January. It’s an exciting step forward for Story Circles Narrative Training. Not only will there be the 5 people within each circle, but there will be the 6 circles running simultaneously. It’s the closest approximation to date to our vision of creating “narrative culture” within an organization. We’ve completed 16 Story Circles to date. All have been great, but this is the first time we’re moving the process up to this scale.
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NATIONAL PARK SERVICE DEMO DAY January, 2017, Lakewood, Colorado. Aaron Huertas and Randy Olson start the day’s activities.

 

MOVIN’ ON UP

It’s been two years since we ran the first prototypes of Story Circles with NIH and USDA. Back then we were wondering “how will we manage to scale this up?”  The answer will come to life next week in Fort Collins, Colorado.

In January of this year we ran Demo Days in Ft Collins and Lakewood, Colorado. They involved a total of 57 participants. It took a couple of months to do the organizing, but by late March it was clear that enough people were eager and their schedules open to organize 6 Story Circles.

I’ll be going to Ft Collins next Tuesday and Wednesday to help with the launching of each circle. It’s great that we waited two years for this step forward. A year ago I would have been a little nervous about the logistics, but now that we’ve completed 16 Story Circles we’ve got the whole routine down and know how to launch them with no glitches.

 

TRUE SELF-GUIDED LEARNING

Story Circles is not like a college course. Not at all. Aside from the initial orientation, there are no lectures, no note taking, no readings. It’s just week after week, analyzing material we give you, then analyzing the material of the group members. A few people have called it boring. If you find it boring, you’re not doing it right. A lot of people have called it hard and even draining. If you find it hard and even draining … you’re probably doing it right.

The process really works when you hit the point that you’re spotting the ABT in the real world and finding yourself thinking A LOT about the narrative structure of things around you. Like movies, or newspaper articles, or radio segments, or a presentation you’re attending. That is when Story Circles is starting to work. Not so much during the ten one hour segments, but rather outside of them and in the weeks and months after you finish the last segment.

At this point we’ve had lots of people report back that the training is very, very valuable. And a few who simply didn’t get it. It’s definitely not the happy fun social hours that Jayde Lovell and I originally thought it might be. It’s hard work. But also very effective. Which is why we’re excited about these 6 new circles that will begin next week.

 

#92) Dave Chappelle Shows How Narrative Works

He uses two simple devices to make sure his new hour long Netflix comedy special has structure, moves along, and pays off brilliantly at the end. Narrative matters.

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COMIC GENIUS AT WORK.

 

ADVANCING THE NARRATIVE …

If you’re a fan of Dave Chappelle, as I have been from way back, you’ll love his new stand up comedy special on Netflix that was his first show in LA in over a decade. The material is of course both crude and hilarious, but what’s worth noting are two narrative devices he uses.

The first one needs a tiny bit of a SPOILER ALERT so read no further if you want a completely blank slate in watching it. But it’s actually not much of a spoiler. It’s just that he says at the start he’s going to tell you the stories of the four different times he met O.J. Simpson in person.

When he gets to the end and walks off stage, he’s only told you three of them. I think you can guess what happens.

If you’re a fan of narrative structure, just think of the 5 rules of “archplot” I listed in “Houston, We Have A Narrative,” citing Robert McKee’s 8 rules in his landmark 1997 book, “Story.”  One of them is the need for the “closed ending” where all threads are tied up at the end of the story. Telling only 3 of 4 promised stories leaves the audience member feeling unfulfilled and not ready to go home.

Leaving you with one story untold might actually leave some of the more artistic and intellectually inclined stimulated to go home wondering what that last one was. But most of the masses would just be pissed, wanting to shout out, “Hey, where’s our fourth story?”

Dave Chappelle’s humor is oriented to the masses, not the sophisticates. You can guess what he does.

But the key thing for narrative structure is that with each of the four stories he tells, you can feel him “advancing the narrative.”  This makes the show more than just an “And, And, And” presentation of a bunch of funny bits as you’d get from a lesser comedian. Advancing the narrative is essential to narrative structure.

AND PAYING IT OFF

The other thing is more sophisticated and I don’t want to give it away, but suffice it to say he delivers a prime example of “plant and payoff.” This is a standard part of high quality storytelling.

You’ve seen it in a million movies. Some prop or idea or line is “planted” early in the movie, then “paid off” later when it returns. If you want to read a rundown on this technique, here’s a whole essay from my film school classmate Sean Hood (who by the way is in my upcoming video on Story Circles with AAAS).

So Dave Chappelle sets up something in great detail during the course of the hour long show, then surprises you at the end by bringing it back for his grand synthesis which is hilarious and perfect. He’s working at a level well above the majority of comedians today.

#91) The Earth Optimism Summit: Demonstrating the Power of Narrative (unlike the Marches)

“Will the Science March Wither Away like the Women’s March?” is the headline right now on the website for Science Magazine. Which is a good question with a sad likely answer. Unlike the March for Science, the Women’s March, and probably the upcoming People’s March for Climate (which all have huge turnouts but no new message), the Earth Optimism Summit delivered a clear new message which was, “Time to focus on success.”  The event was a solid success and a case study in how to “advance the narrative” for environmentalism. Kudos to Dr. Nancy Knowlton of the Smithsonian Institution, the visionary behind the entire Earth Optimism narrative. Whether Earth Optimism actually will change things remains to be seen, but for now, it achieved the essential goal which is “advancing the narrative.”

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DONALD TRUMP MAKES GUEST APPEARANCE AT EARTH OPTIMISM. Okay, that’s not really him, but you may recall in 2013 when Bill Maher bet him a million dollars to prove he wasn’t the son of an orangutan. One of the opening presentations of Earth Optimism was guys with an animatronic orangutan (but sadly no Trump jokes).

 

ADVANCING THE NARRATIVE: IT’S ABOUT HAVING A NEW ARGUMENT TO MAKE

That’s what narrative is about, at its core — having an argument that you keep refreshing over time. The three day Earth Optimism Summit last weekend in Washington DC wasn’t the typical hot air gathering of eggheads. This is because of one main reason: It had a clear new message. The message was, in simple terms, “Enough with the bad news, let’s focus on where we’re succeeding in protecting nature.”

Contrast this with the March for Science which had no clear message except the same old “science is good.” And compare to what you get at most conservation meetings — no clear message other than the obvious one of “we need to save nature” (duh). Earth Optimism had a narrative that calls for a SPECIFIC new action (to focus on success).

I gave a talk at Earth Optimism (EO) on Friday morning titled, “Narrative is Leadership.” My session was titled, “Inspiring Positive Action.” All four of the talks were indeed inspiring. But they also had something in common with every talk, discussion, pointed comment and biting piece of humor at the entire event. They were all about the argument/message that we need to shift the tone from pessimism to optimism, with the suggested mechanism being “focus on success stories.”

 

THE DEFINITION OF NARRATIVE

In “Houston, We Have A Narrative,” I defined the word “narrative” as “The series of events that occur in the search for a solution to a problem.” If you apply this to EO you see they are on a clear narrative pathway. The PROBLEM is flagging energy for conservation as people are growing tired and demoralized from the bad news. The SOLUTION is a re-energized populace.

Whether the Earth Optimism Summit’s idea of focusing on solutions is even the right way to achieve this solution remains to be seen. But for now, what is important is that EO is “ADVANCING THE NARRATIVE” (an essential element) meaning it is a step along the way in the search to find the solution to the problem. Getting together to complain about the same old defeats in conservation is the definition of NOT advancing the narrative, which eventually bores and demoralizes everyone.

 

SO WILL THIS WEEKEND’S PEOPLE’S CLIMATE MARCH ADVANCE THE CLIMATE NARRATIVE?

I doubt it. I’m not hearing anything to suggest they are advancing their narrative. All it looks to be is the same old whining about the climate changing and the right is to blame. That was going on a decade ago in the wake of Al Gore’s movie.

It’s actually similar to what the entire Democratic party is doing right now about Trump — not launching new ideas in an effort to advance their narrative (as Trump did with his “Make America Great Again” theme) — just wallowing in the same stuff.

No, the Democrats at the moment are stuck. They are endlessly fact checking, calling their opponents liars, screaming about how unfair it all is, but not advancing their narrative (for example, the Affordable Care Act — why aren’t they proposing their own means of fixing it?). I guarantee you they will never succeed until they get back onto the narrative journey, creating events that will serve as new stepping stones in the search for the solutions to the problems.

As I said on Friday as loudly as possible, NARRATIVE IS LEADERSHIP.